A Game-Changing Payment Solution
HOW IT STARTED
Jeff Tucker grew up in the family-owned business and went to college to study Mechanical Engineering, so in his darkest moment he came up with a creative idea that has become a real game-changer for business people nationwide.
The Tapps story starts like this... Jeff who owns and operates three Auto Repair and Tire stores in rural Dyersburg, TN was just about underwater during the recession of 2008 and 2009.
The economy in his area was in the tank. Companies were closing up; his customers had little or no income. It frustrated Jeff when someone from his community declined to do urgently needed brake repairs or replace badly worn tires, due to lack of funds.
Jeff knew something had to be done to find his customers a way to pay for much needed work. He started to fill out credit apps for his customers – one at a time, over and over again, until he found a finance company that would work with his customer. Many times he would fill out 6, 7, or 8 applications for one customer. It was a daunting process!
While Jeff’s commitment as the owner was extraordinary, he couldn’t get the rest of his service advisors to make the same effort, so he did what any good engineer would do: he invented a payment plan tool to help them.
Using the APP, the approval rate is north of 90% with the average customer receiving $2,300 in credit to be used while they are in the store.
Jeff’s average repair order is $1,200 and today he runs one-third of his total business through TAPPS-APP™.
In March and April of this year, his service advisors produced $644,370 of what he calls ‘Open to Buy’ credit for his customers. That’s over $100,000 per store, per month. This is typical of dealers nationwide.
Inventor & CEO | Tapps App
Owner | Triple T Tire (3 stores in TN)
2008 - 2009
Recession hit and Jeff's customers had little or no way to pay for work needed on their vehicles
Jeff hatches a plan to develop an app that can create and submit applications to multiple lenders
Development begins on the first version of Tapps
Tapps version 1.0 is launched in Triple T Tire as a localized app
2011 - 2015
Jeff's employees, customer's and business are significantly impacted in a positive way
2016 - 2017
Development begins on Tapps App, turning it into a cloud based application that can be used by any dealers and business across the country
Tapps App launches Nationwide!
2019 - PRESENT
Tapps App provides GAME CHANGING results for the customers, employees and business!